What Makes Us Different
We provide a dedicated service for your customer service management platform and make sure that your business scale and grow
  • Dedicated Service For Your Needs

  • Consult and Design Customer Experience

  • Help you Apply for WhatsApp Verification

  • 24/7 Dedicated Post Sales Support

  • Analyze Performance with Business Analytics

  • 99% Uptime Commitment

Chatbiz for Retail

Take Orders Directly from WhatsApp

Kino has succeeded in serving 30% of total online transactions using WhatsApp, which is integrated with Chatbot and has consistently maintained an average response time of under 5 minutes with the help of the Chat Panel Dashboard

Chatbiz for Pre-Sales

24/7 Sales & Customer Support with Faster Leads Qualification

Solusindotama has succeeded in accelerating the process of qualifying customer leads to under 3 minutes with the help of Chatbot. The qualification process is also faster because the Chatbot is directly integrated with the Zoho Platform so that coordination can be more focused.

Chatbiz for HR

Quick Information Access with Knowledge Base

The Knowledge Sharing Portal division of Bank Indonesia has used a Chatbot for service information centers that make it easier for new employees to access company information in no time

Chatbiz for Transport

Book and Reschedule from WhatsApp

Baraya Travel has successfully processed tens of thousands of conversations related to ticket bookings, package/cargo delivery, promotion and tourism with a collaboration between a Chatbot named Pamela with three other agents. Solving customer problems, which previously took 60 minutes, has reduced drastically to less than 10 minutes.

Chatbiz for Partnership

Customer Service Chat Panel and WhatsApp Broadcast

EdenFarm has succeeded in increasing partner productivity and increasing weekly profits to reach hundreds of millions rupiah with the help of Chatbot and Customer Chat Panel which automates the process of achievement and appreciation for all EdenFarm partners

Top national and international companies have trusted us

We have national and international companies’ trust with a wide range of industries: FMCG / Retail, Banks / Finance, Transportation / Travel, Startups, Automotive, Social Communities, and others.
Chatbiz.id is a great platform to provide timely information to your customers even during after hours. Despite the time differences, Terry is always ready to provide advice and troubleshoot the issues quickly and effectively. As a user who's IT knowledge is basic, the program is easy to use. Our customers are happy to get the information that they need anytime that they want.
Nurhayati
Community Liaison ISSA
Chatbiz sudah membantu kami untuk mengefisiensikan resource dan mengoptimalkan sosial media chat pada khususnya untuk menjadi media komunikasi dalam meningkatkan efektivitas pekerjaan yang berhubungan dengan pelanggan. Sukses untuk Chatbiz.
Zaeni Ramdan
Chief Technology Officer SharingHappines
Consult Us about Customer Experience
Every business has different problems, and we understand that.
If you want to consult first, our team will be happy to help solve your business problem! Click the button below to consult with us.